How it works
From creating an account to your package shipping, here's exactly how ordering and paying with crypto works on our site.
-
Create your account
Sign up on the account page with your email, a password, and your date of birth. You must be 21 or older.
-
Verify your ID
Upload a photo or scan of a government-issued ID (JPG, PNG, WEBP, or PDF). A person reviews it by hand, not a bot, so it can take a little while. Once you're approved, your account shows Verified and you can add items to your cart and check out. You only do this once.
-
Pick your products
Choose a strain and a size on any product card. The price shown is the price you pay. Exotic flower is limited to 2 oz (56g) per order, across all exotic strains. Nothing else has a limit.
-
Choose a coin and enter your address
At checkout, pick how you'll pay. Then enter your US shipping address. We can only ship to the states listed on Where we ship.
BTCBitcoinETHEthereumSOLSolanaXMR −5%MoneroPaying with Monero takes 5% off your order total. The discount shows in your cart before you place the order.
-
Send the exact amount
After you place your order, you'll see a payment page with:
- The exact amount to send, in your chosen coin, converted from US dollars at the live exchange rate
- Our wallet address, with copy buttons and a QR code you can scan with your wallet app
- A 30-minute timer. Crypto prices move, so your quote holds for 30 minutes.
Send exactly the amount shown. The last few digits are unique to your order, which is how we match your payment to it. They add a few cents at most. If your exchange takes a withdrawal fee out of what you send, add the fee on top so the exact amount arrives.
Use the right network: BTC on Bitcoin (not Lightning), ETH on Ethereum mainnet (not Base, Arbitrum, or other networks, and not tokens like USDT), native SOL on Solana, and XMR. Coins sent on the wrong network may be lost.
-
Tell us you've sent it
Tap "I've sent the payment" on the payment page. If you can, paste your transaction ID (TXID, or hash). It's optional, but it helps us confirm faster, especially for Monero, since Monero payments aren't visible on public explorers.
-
We confirm and ship
Once your payment shows up and confirms, we mark your order Paid and pack it. When it ships, your order page shows Shipped with a tracking number. Your order page updates on its own, and every order is listed on your account page.
Cancelling an order
| Where your order is | What to do |
|---|---|
| Awaiting payment | Open the order and tap Cancel order. It's cancelled immediately. Don't send a payment for it afterward. |
| You've tapped "I've sent the payment" | A payment may be on its way, so the cancel button goes away. Email us with your order number and we'll sort it out. |
| Paid or shipped | Email us with your order number. See Shipping and returns for what we can take back. |
If we ever have to cancel an order after you've paid, for example because a product sold out, we'll contact you about a refund.
Common questions
My 30-minute quote ran out. What now?
Don't send the old amount. Open your order and tap Get a new quote for a fresh amount at the current rate. If you'd already sent payment before the timer ran out, tap "I've sent the payment" and include your TXID, and we'll match it.
I sent the wrong amount.
Crypto payments can't be reversed. If you sent too little or too much, email us right away with your order number and transaction ID, and we'll work it out with you.
How long does confirmation take?
It depends on the network. Bitcoin is usually the slowest. ETH, SOL, and XMR tend to confirm faster. You'll see your order change to Paid once we've confirmed it.
Can I pay with a card or cash?
No. We accept crypto only: BTC, ETH, SOL, or XMR.
Is my information private?
We collect only what we need to verify your age and ship your order. See our privacy policy. For encrypted email, use our PGP key.